Question 1

How long does it take to build a website?

Accepted Answer

Most projects launch within 4-8 weeks depending on complexity. A simple business site can be ready in 3-4 weeks, while a full ecommerce build typically takes 6-8 weeks. We'll give you a clear timeline before we start.

Question 2

How much do your services cost?

Accepted Answer

Every project is priced based on scope, integrations, and complexity. Engagements typically range from $500 to $5,000+ depending on the size of the project. Every engagement begins with a free consultation where we'll provide a detailed, custom quote based on your specific needs.

Question 3

What's included in the price?

Accepted Answer

Every project includes strategy, design, development/execution, two rounds of revisions, and 30 days of post-launch support. For monthly retainers, you get regular reporting, ongoing optimization, and direct access to your account team. We outline every deliverable in your proposal. No hidden fees.

Question 4

Do you offer monthly maintenance plans?

Accepted Answer

Yes. After your project launches, we offer monthly maintenance plans that cover security updates, performance monitoring, content updates, plugin/dependency management, uptime monitoring, and monthly backups. Maintenance pricing is based on the size and complexity of your site. We also offer on-demand support at an hourly rate if you prefer not to commit to a monthly plan.

Question 5

How many revisions are included?

Accepted Answer

Every project includes two rounds of revisions at no extra cost. A revision round means you compile all your feedback and we implement it in one batch. This keeps the project moving efficiently. Additional revision rounds are available at our standard hourly rate, which we'll communicate upfront.

Question 6

Can I request changes after launch?

Accepted Answer

Absolutely. The first 30 days after launch include complimentary bug fixes and minor adjustments. After that, changes can be handled through a monthly maintenance plan or on a per-request basis. We keep your project files and documentation organized so changes are always fast.

Question 7

How quickly will SEO start working?

Accepted Answer

SEO is a long-term investment. Most clients see measurable improvements in organic traffic within 3-4 months, with significant results by month 6. We focus on sustainable rankings, not shortcuts that get you penalized.

Question 8

Do you work with businesses in our industry?

Accepted Answer

We've worked with restaurants, SaaS companies, ecommerce brands, dental practices, law firms, and professional services. Our approach adapts to any industry. What matters is understanding your market and goals.

Question 9

What if we already have a website?

Accepted Answer

We'll start with a free audit of your current site. Sometimes a redesign makes sense, other times we can optimize what you have with better SEO, faster performance, and conversion improvements. We'll recommend whatever delivers the best ROI.

Question 10

Do you handle hosting and domain management?

Accepted Answer

We can manage hosting and domain setup as part of your project or maintenance plan. We typically deploy on fast, modern infrastructure (like Vercel or similar platforms) and can help register, transfer, or configure your domain. Hosting costs are separate from our service fees and vary depending on traffic and infrastructure needs.

Question 11

How do you communicate and report progress?

Accepted Answer

You'll get a dedicated point of contact and we communicate through your preferred channel: email, Slack, or scheduled calls. For projects, we share weekly status updates. For retainers, you receive a detailed monthly report covering performance metrics, work completed, and recommendations for the next month.

Question 12

How involved do we need to be?

Accepted Answer

You stay as involved as you want. Some clients prefer weekly check-ins, others are happy with monthly reviews. We handle the day-to-day across web, SEO, social, and ecommerce so you can focus on running your business.

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